HOUSE PARENT
ABOUT THE ROLE
Available Contract Dates - 27/06/2025 - 09/08/2026
(4-6 weeks starting June 27th or July 4th)
Salary (depending on experience and number of students):
From: £635 per week (£566 + 12.07 % holiday pay)
To: £675 per week (£602 + 12.07 % holiday pay)
Overview:
House Parents are responsible for the welfare and well-being of the students living in their assigned residence or "house." This role requires a high level of care and attention, as House Parents serve as surrogate parents for the students who are away from home and are crucial to creating a supportive and nurturing environment. House Parents will prioritise the students' safety, welfare, and enjoyment throughout their time at the centre, working to deliver an outstanding experience. House Parents report to the Welfare Manager and Centre Manager and work closely with the Medical Officers and Admin.
In this role, you'll have the opportunity to earn, learn, and grow while showcasing your skills and enhancing your CV. You'll be able to add value to our courses by contributing to the Welfare programme and helping inspire young students while they learn in a multi-national environment. This is a very rewarding role for potential staff that engage with the students within their house by giving them confidence to grow as individuals!
Main Roles & Accountabilities
(Duties shared within the house with CAs/Coaches - working as a Team. There will be 3-4 House parents per camp, one per house):
To manage and be responsible for the day-to-day running of your boarding house by holding welcome and house meetings and fire drills, ensuring the upkeep of cleaning, laundry and maintenance of your house, overseeing bedtimes, carrying out registers, room inspections and Health & Safety checks. All records must be stored securely on the Company’s database.
To be a “parent" to all students in your house, particularly if they are not used to being away from home; this includes dealing with homesickness, ensuring that students are wearing the correct clothes, ensuring that hygiene standards are maintained (using the toilet correctly, wash regularly, change clothes, assist with laundry etc.)
To ensure relevant students in your house always carry any lifesaving medical devices, like inhalers and epi-pens, etc., with them.
To ensure the safety and emotional well-being of all students and staff in your boarding house, visit students during their activities throughout the day, at meal times, and check in on every room each night. A welfare/concerns log must be kept and updated each morning.
To work closely with the other welfare staff to ensure all students and staff's physical and emotional well-being. Concerns, including bad conduct and behaviour, should be shared between welfare staff to deal with any bullying or aggressive behaviour quickly and effectively and to promote a harmonious camp atmosphere.
To oversee and set up lost property procedures and ensure items are returned to students.
To create a house duty rota to include free-time supervisions, bedtimes and wake-ups, ensuring adequate levels of supervision when students are in your boarding house. Staff on duty are to report back to you, as an end-of-duty task, with a summary of their duty, including concerns about any students.
To liaise with Administrators to create and keep bed registers updated. The Administrators must approve any room change request to ensure the Company’s guidelines are followed.
To be mindful of both the advantages and disadvantages of mobile phone use and follow the Exsportise “phubbing” guidelines. Additionally, no phones should be used in bedrooms unless to make calls to parents (particularly after 21:30), regardless of the age of students.
To monitor mealtimes, ensuring students are in attendance, eating well, and integrating well with other students (all staff should look out for this).
To co-ordinate student laundry in your boarding house.
To be aware of all medical, diet and allergy information for all staff and students in your boarding house and to assist the Medical Officers with in-house supervision for any sick students or staff who need to stay in bed, making sure they are cared for and are provided with food and water.
To assist with student check-in by welcoming them into your boarding house, ensuring they have everything they need, settling in quickly, and being introduced to new friends. All students should be reminded to contact home if they haven’t already done so.
To assist with students’ check-out by ensuring they have packed all their belongings, rooms have been checked, and students are reminded to collect valuables from the office.
To be thoroughly familiar with both the accident and emergency procedures.
To liaise with parents or agents regarding the wellbeing of students where necessary.
To liaise with Administrators and Medical Officers about setting up houses before students arrive and ensuring information boards and signage are up to date.
Additional / General Duties - Please see the attached Job Description for a more in-depth list of duties and responsibilities associated with the Exsportise job role. All staff members have a safeguarding responsibility to the children on camp.
Ways we support our House Parents:
Paid, job-specific training before student arrival (induction programme)
On-going support from our Head Office, and on-site Welfare Manager / Centre Manager - who will have daily check-ins and help you and develop your role
Fully paid Enhanced DBS check
CPD and appraisals
Wellbeing initiative - 24/7 Welfare and Medical support
All meals and accommodation included
Continual support for all staff from the Head Office Team, both on-site and via phone/email
Safeguarding and prevent training
Supportive team working environment
About You
All staff are responsible for ensuring the efficient operation of the centre. Our top priority is the safety of children and maintaining the highest standards. We require staff members to exhibit high personal standards and to be friendly, positive, and approachable while maintaining a professional and calm demeanour. Staff should be adept at handling sensitive situations, adhering to confidentiality and data protection guidelines, serving as good role models, maintaining professional boundaries and contributing to a positive summer school environment.
We look for Team Members who are/have: (Personal Specification & qualifications)
Proven pastoral/welfare experience
Experience working in a residential environment, ideally with international students
Possess a caring and compassionate nature
Responsible nature (up to 60 students and staff per boarding house)
Able to problem-solve with/between students
Excellent communication skills with people of all levels, as well as interpersonal skills
Flexible and adaptable approach to working hours
Able to work as part of a team and independently
Able to deal well with pressure and to multi-task
Enthusiastic and friendly
DESIRED:
Experience of working in a residential environment, ideally with international students. Pastoral / Welfare experience including safeguarding training and working knowledge of Boarding School minimum standards. GDPR training
Relevant qualifications, e.g. First Aid, Mental Health, Fire Safety, Safeguarding
Completed or studying degree in Education, psychology or social care
Working Conditions:
Rota & Days Off: Rotas and days off are scheduled by the Centre Manager. Any adjustments need their approval. Employees will work 6 days a week, with one dedicated 24-hour off period.
Sample Schedule/Rota - please see the job description
Working Hours: Typically 7:30 - 10.30 and 18.00 - 23.00 (based on the needs of your students). You'll be requested to sign an opt-out agreement for the 48-hour working week.
Welfare & Intensity: Our programmes require commitment and are action-packed. Days can be long and demanding. Regardless of being on or off duty, Exsportise is committed to safeguarding and prioritising the welfare of students and staff is paramount.
Accommodation: Staff housing is provided at the course centre, a single room with shared bathroom facilities.
Dress Code: When overseeing activities, sportswear is required, so please avoid excessively short or revealing attire.
Alcohol, Smoking and Substance abuse: Given your role with children, the possession and consumption of alcohol and substance abuse is strictly prohibited on site or during working hours. Smoking, including the use of electronic nicotine delivery systems (ENDS) such as e-cigarettes, vapes etc. is only permitted in designated smoking areas and when off duty.
As part of the onboarding process, you will be asked to attend an online/in person meeting/event before the start of our courses.
To apply
If you have any further questions or are not sure what role to apply for, please contact us at: recruitment@exsportise.co.uk
All staff must pass employment checks, including confirmation that they are not barred from working with children. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position with us. Working with Exsportise involves direct contact with vulnerable children and is exempt from the Rehabilitation of Offenders Act 1974.
SHOULD YOU BE SUCCESSFUL
Any gaps in your CV must have a reasonable explanation
You will have to prove your Right to Work in the UK
You must provide the details of two recent and relevant (professional) referees
You will be required to undergo an Enhanced Disclosure and Barring Service check (DBS), and equivalent if you live, or have lived, outside of the UK (Police check)
You will be asked to state that you have no known reason why you cannot work with children
Official identification and certificates will be required for our records
Exsportise Safeguarding Statement: Exsportise is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment, whether on or off duty. All staff are subject to a Disclosure and Barring Service (DBS) check.
Please be note that Exsportise may conduct online searches for shortlisted candidates as part of our legal duty to meet our safeguarding duties.
OUR SUMMER CAMP JOB LOCATIONS
EXAMPLE TIMETABLE
Our summer camp job benefits and opportunities
Unique experience to work and teach within a fast-paced and energetic multi-national environment with people from all over the world (80+ nationalities)
All meals & accommodation provided - each member of staff is given their own room
A supportive team working environment (see our values)
24/7 Welfare and Medical support
Real development opportunities within the company (performance-based promotions available within the summer)
Use of our venue sports training centres, general facilities and on-site gym in your free time
A paid pre-camp induction training programme
We are one of the highest-paying summer school providers in the UK
A valuable and opportunistic experience to see the inner workings of professional sports
Networking and future job opportunities
Grow in a personal and professional capacity
Develop leadership and communication skills
The potential to change lives as a role model to students
